Customer Care

WHAT ARE YOUR PRE-ORDER TERMS?

We often place items which are on high demand on pre-order, which means you pay for the item in full and we'll reserve the item for you. As soon as out delivery arrives - all pre-orders are sent out the same day with a confirmation email.

WHICH COUNTRIES DO YOU DELIVERY TO?

Pampas Grass is only available in USA and Canada  

USA orders ship from Montana 

Canadian orders ship from Edmonton , Alberta ( we avoid all custom and duty charges for our Canadian orders